Last updated: January 2026
1. Introduction
AI Crypto Trading ("we", "our", or "us") is committed to protecting your personal information and privacy. This Privacy Policy explains how we collect, use, share and protect your data when you use our trading platform.
2. Information We Collect
We collect the following categories of information:
- • Account Information: name, email, phone, password (hashed)
- • Identity Verification (KYC): government ID, photo, date of birth
- • Transaction Data: trade history, wallet addresses, deposit/withdrawal records
- • Device & Usage Data: IP address, browser type, device identifiers
- • Communications: support tickets and any correspondence with our team
3. How We Use Your Information
Your data is used to:
- • Provide, maintain and improve our services
- • Process trades, deposits and withdrawals
- • Comply with legal and regulatory requirements (KYC/AML)
- • Detect and prevent fraud, abuse or unauthorized activity
- • Send transactional and (with consent) marketing communications
- • Respond to your inquiries and provide customer support
4. Information Sharing
We do not sell your personal data. We may share information only with:
- • Regulatory authorities when legally required
- • Trusted service providers (KYC verification, cloud hosting, payment processors) under strict data-protection agreements
- • Law enforcement in response to valid legal requests
- • Acquirers in the event of a merger, acquisition or asset sale
5. Data Security
We implement industry-standard security measures including encryption in transit and at rest, regular security audits, multi-factor authentication and cold storage for the majority of customer funds. However, no system is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as your account is active and for a period after account closure to comply with legal obligations, resolve disputes and enforce our agreements (typically 5 years for transaction records).
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- • Access the personal data we hold about you
- • Request correction of inaccurate or incomplete data
- • Request deletion of your data (subject to legal obligations)
- • Object to or restrict certain processing activities
- • Withdraw consent for marketing communications at any time
8. Cookies and Tracking
We use cookies and similar technologies to enable login sessions, remember preferences and analyze usage patterns. You can control cookies through your browser settings, though disabling them may affect functionality.
9. Third-Party Links
Our Platform may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review the privacy policies of any third-party services you visit.
10. Children's Privacy
Our Service is not intended for users under the age of 18. We do not knowingly collect data from minors. If we discover that a minor has provided us with personal information, we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email or a prominent notice on the Platform.
12. Contact Us
For privacy-related questions or to exercise your rights, contact us through the Help Center or via our official support channels.